Experienced Leadership
Unilode is led by a team of industry leaders with extensive experience in aviation, logistics, and supply chain management. Our leadership drives the company's innovation, operational excellence, and commitment to quality.
Building a better future
Our people are empowered to deliver the best service to our customers
Introducing our people
Our skills and expertise make us leaders in ULD Management
At Unilode, our exceptional experienced and skilled team of over 850+ global employees provide efficient, reliable, and innovative ULD and Galley Cart solutions designed to meet the evolving needs of the aviation industry. With dedicated experts across the world, we make sure that your needs are handled with precision, quality and care.
What our teams bring to your network
Six strengths that sit behind every container we manage.
Commitment to Operational Digital Innovation
Our inhouse Digital development teams and Operations Control Centre (or OCC) in Bangkok are focused on driving innovation in the industry. Whether it's through advancements in ULD technology, stock, tracking systems, planning or eco-friendly solutions, our people strive to stay ahead of trends and improve operational processes.
Skilled Technicians Workforce
We employ an inclusive team with expertise in various areas such as engineering, logistics management, technology, customer service, repairs, and maintenance. Their combined knowledge helps Unilode deliver tailored and efficient services to airlines and cargo operators around the world.
Customer-Oriented Team
Our global Customer Success Management Team, or CSMs, excels in planning, onboarding, performance management, and providing responsive, flexible solutions to ensure seamless operations for our clients. We prioritise customer satisfaction and work diligently to support their success.
Global Workforce
With a presence at airports worldwide, our people span different cultures and regions. This global workforce allows Unilode to offer consistent, local support to its clients while maintaining a global perspective on logistics and operations.
Focus on Sustainability
The people at Unilode are committed to the company's sustainability initiatives. Together we create solutions that not only enhance efficiency but also reduce the environmental impact of air cargo operations.
Local teams enabling customer success
A Customer Success Manager in your region, backed by the Global Operations Control Centre in Bangkok.
0+CSM team members worldwide
Americas
DFW, GRU, HNL, JFK, LAX, MIA, ORD, SCL, YUL, YYZ
EMEA
AMS, BAH, BRU, CAI, CDG, FRA, JED, LGG, LGW, LHR, LUX, MAD, MXP, ORY, RUH
APAC
AKL, BOM, BKK, DEL, HKG, ICN, SIN
- Airport liaison & operations focus
- Education, training & compliance
- Repair, coordination & solutions
- Digital employment & support
- Managing & reporting KPIs
- Customer performance cadence